Health, Safety & Emergency Support

Internships Down Under > Interns > Health, Safety & Emergency Support

Internships Down Under is committed to the health and safety of every program participant.
However, Internships Down Under is unable to guarantee the absolute safety of any participant on the program. We provide support, assistance & advice to minimise the risks.

Emergency Contacts
Internships Down Under > 02 9386 5441 / 0412 699 337 / 0413 332 321
Ambulance, Police, Fire > 000
Poisons Information Hotline > 13 11 26
Lifeline 24 Hours > 13 11 14

Crimes rates in Australia are reasonably low, although we advise students in big cities to take the usual precautions, such as not walking in parks alone at night, not leaving your valuables unattended.

Bush Fires > The Summer period in Australia is unfortunately famous for ‘bushfire season’. Check fire authority websites and National Park information centres to stay informed of any warnings or potential fire hazards.
Although bush fires don’t threaten CBD areas, the smoke from the fires can travel hundreds of kilometres, often blanketing city centres causing poor air quality levels. On these occasions, it is advised to stay indoors and refrain from exercise. Seek medical attention if suffering from breathing difficulties.

Dangerous Animals > There are many sea & land animals in Australia that are considered the most dangerous in the world; snakes, spiders, jellyfish can all be deadly. These can all be found in suburban areas. It is advised to avoid such, and seek medical attention immediately should you experience any bites or stings.

Beach/Water Safety > Beaches & water ways in Australia are both beautiful and dangerous; every year tourists and locals drown on Australia’s beaches because of powerful waves or strong riptides. Always swim at patrolled beaches, and swim between the red & yellow flags only. There are often warning signs at the beach alerting swimmers to jellyfish, riptides, or other dangers. If you do experience trouble while in the water, raise your hand up in the air, stay calm, and call for help. It is always advised that you swim during daylight hours, and with a friend.

The Bush & Outback > Travelling through Australia’s remote country can be dangerous for inexperienced travellers. Some parts of the country also called “the Outback” have very limited water supply, no cellular network or gas/petrol stations. It is vital to plan your journey carefully.

Sun Safety > Although many students spend their leisure time outdoors in the sun, it is essential that you protect yourself from Australia’s harsh sun. It should be second nature to protect your skin from the sun when you go outside. This involves applying sunscreen (minimum SPF30+), wearing a hat, glasses and clothing. Without protection you will get sunburnt in as little as 15 minutes. Sun exposure is the #1 cause of skin cancer.

Street Smart > We strongly advise you take note of the following;
– Cars in Australia drive on the left. Look left first when crossing the road
– Cross the road at traffic lights and at crossings
– Avoid risky behaviour
– Have a working mobile phone
– Communicate your plans to others
– Walk on the footpath, not on the road
– You MUST wear a safety helmet when riding a bike or scooter; it’s the law
– ‘Stranger danger’; don’t trust anyone you don’t know
– Hang out with a friend or in a group
– Avoid dark, isolated areas
– Try to avoid carrying (or displaying) valuables)

Emergency Contacts > Students must designate a parent or guardian as their Emergency Contact in their Application to ensure that information regarding an emergency situation can be passed on efficiently.

Illness & Injury > It is not uncommon for interns to fall ill throughout their stay in Australia. It is essential that comprehensive health insurance is maintained throughout the duration of the trip. In the event of illness, an intern may seek assistance from a chemist or visit a medical centre or hospital. There are ‘walk-in’ medical centres in most city suburbs which will allow you to consult with a Doctor.

Option 1: Contact the Internships Down Under team for guidance
Option 2: Visit a Chemist to consult with the on duty pharmacist
Option 3: Attend your local medical centre for an appointment with a doctor.
If you require the assistance of a doctor outside of business hours and the medical centre is closed, then there are a number of home doctor services available; call 13 74 25 and request a bulk billed, doctor home visit. The doctors are available from 6pm weeknights, & 12 noon Saturday, all day Sunday and public holidays.
Option 4: Hospital. If the medical situation is urgent then you can visit the emergency department of a local hospital

Please note: It is rare that travel insurance policies cover treatment for existing issues or mental health related expenses.

If you are experiencing a personal crisis, contact LifeLine on 13 11 14 or go to

Communication > Students must provide Internships Down Under with the most up-to-date contact information including mobile number, address and email address.

Keep Others Informed > It is critical that you inform Internships Down Under of any travel plans during the internship. Keeping others informed will make it easier to locate you in case of an emergency.

Stay Informed > We provide as much information as we can but while abroad, students should pay attention to local news sources for developments that may affect their health and safety.

Extra Support > For extra support throughout your stay in Australia, we highly recommend Sonder. Sonder is an easy to use mobile app which provides International students with a 24/7 rapid response network.