Bianca; Occupational Therapy Internship in Sydney
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Hospitality
Front Desk Hospitality Internship Internship
The hotel is Australian owned; It offers a wide range from budget to star accommodation in key locations around Australia
The hotel is located in a peaceful and quiet area in Ultimo where customers can reach the centre of Sydney, the sightseeing hotspots and Sydney’s best attractions easily.
Training & Experience Provided:
· list style
· 4">
Learning properties and history
Checking in & checking out guests
Processing credit card payments
Greeting and dealing with guests & enquiries face to face
Cash handling
Performing front office maintenance duties ( i.e. cleanliness of desk & replenishment of office stationery ).
Liaise with Maintenance, housekeeping & reservation departments to complete set
· tasks.
Develop time management skills
Handling phone calls; proper greeting and punctuation
Knowledge of local area Sydney and surrounding metropolitan areas for guest enquiries
Handling car parking in hotel car parking facility
Dealing with tradesmen and different governmental workers within the property
Handling lobby ‘Smartbar’ machine
Complete all tasks of Reception Check list
Understanding reservation systems and PMS.
Identifying types of bookings.
Entering Internet bookings
· (e.g. Wotif, Hotelclub)
Entering Travel Agents / Wholesaler/Inbound booking
· Understanding the contract rate and allotment
Entering Corporate and government booking
· understanding the rate and why the rate is stable.
Entering Leisure booking
· Walk in, Phone and E
· mail
Entering Group Booking
· understating the difference from FIT booking and blocking the room.
Replying to e
· mails: Checking availability/allotment and replying with confirmation number.
Storing e
· mails
Advising the Cancellation Policy
· Understanding the procedure and importance of Cancellation policy
Handling phone calls
· making reservation and responding all enquiries (eg. transportation, restaurant and location)
Use Statusing Report to quote prices
Complete all tasks of Reservation Check list
Apply Now for Front Desk Hospitality Internships →
We have previously placed Front Desk Hospitality Internship candidates at companies in Sydney, Melbourne, Brisbane, Gold Coast, Perth & Adelaide
What else do I need to know?
Are the Front Desk Hospitality Internships paid?
The Front Desk Hospitality Internships are voluntary/unpaid as the main benefit is to you through a meaningful learning experience, NOT on photocopying and making coffee. However, many host companies offer a stipend such as weekly transport costs. The internship will assist you in taking a big step towards your future career.
When can I start my Front Desk Hospitality Internship?
Our Front Desk Hospitality Internship start dates are flexible. We have students starting internships almost every Monday of the year (except in December and the first week of January).
Do you organise graduation Front Desk Hospitality Internships?
Yes. We can arrange internships to meet your graduation requirements. These commonly involve an assignment topic or thesis subject.
Can I receive credit from my University for the Internship?
If you send us your University requirements in order to gain credit for the internship then we will make sure to arrange a placement which meets these requirements.
Do you charge a fee for arranging a Front Desk Hospitality Internship?
Yes, there is a fee for the comprehensive service we provide. Our fees will be sent to you once you have completed the enquiry form.
Can you arrange insurance & accommodation?
Yes we can. Check out our Extra Services for further information.
Meet our previous Hospitality interns
Rosalind; Communications Internship in Sydney
Rosalind is born & bred in Sydney, and is currently completing an internship in her home city with a local radio station; My home city is: Sydney is famous for:...
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Niall; Financial Internship in Sydney
Niall is from The UK, and he has traveled to Sydney to complete a finance internship; My home city is: Darlington is famous for: the first locomotive steam train Growing...
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